Page updated on: 19/05/2020
With the current context of the coronavirus (Covid – 19), the safety of our holidaymakers and teams is our priority.
Due to these exceptional circumstances, the statements from the government and the health authorities and the uncertainty of what the future will hold during the coming weeks, the opening of La Jenny has been postponed to a date that remains unknown at the moment and will depend on government announcements scheduled for the end of May.
As our main concern is to accompany you in the best way possible, we have made these decisions in order to be as fair and flexible as possible during this time.
What are the government’s instructions to date?
On 28th April the french government announced that lockdown restrictions will be eased in France from 11th May, specifying however that bars, restaurants, cafes and hotels «will still remain closed at this stage».
No dates for their reopening have been mentioned.
The authorities must report to us on the situation at the end of May, in accordance with the development of the epidemic after the ease of lockdown restrictions.
Therefore, at this stage we are awaiting instructions regarding the opening date and the conditions under which we can welcome you.
For the time being, we are only processing bookings scheduled to arrive between 10th April and 5th June, for which you will receive a voucher to the value of your deposit, valid for 18 months.
We will keep you informed as the situation evolves.
Can I book my holiday at La Jenny now?
Yes, we are optimistic and hope to be able to open La Jenny to holidaymakers in June.
The beach is open since Saturday, May 16th, it’s a first step!
Reservations for this summer are open on our website www.lajenny.fr you can consult and book the chalet that suits you best by looking at the photos and descriptions of the chalets available according to your dates.
- Under the ” CHALETS ” tab
- Click in the blue frame “Availability”.
- Fill in your dates + number of people
- Click on “BOOK ONLINE”.
- The list with the relevant chalet types for the number of persons is displayed
- Click on the “Choose your accommodation” button.
- A new page appears – click on “Search”.
- A new page appears with all the photos of the available chalet numbers for your dates.
- Click on the “more information” tab to see the description of the chalet.
- And then the “Reserve” Button
We offer to our vacationers who cannot come because of the Covid-19 pandemic, a credit note for later in the year or for the 2021 season.
What should I do if I have a reservation between 04th April and 5th June?
You will receive an email with a voucher corresponding to the total amount paid, valid for 18 months. This will allow you to postpone your stay to the 2020 or 2021 season.
Due to the number of bookings that will need to be processed and the uncertainty regarding the duration and extent of the restrictive measures, processing may take some time. We thank you for your understanding.
What about reservations planned from the 6th June 2020?
We obviously hope to be able to welcome you as soon as possible and in the best conditions.
We are awaiting government announcements scheduled for the end of May to be able to inform you of what will happen.
If, however we cannot welcome you due to the evolution of Covid-19, you will also receive an e-mail with a voucher corresponding to the total amount paid, valid for 18 months.
We will continue to monitor developments, to adapt if necessary, the measures announced above.
If you have any questions please send us an email and we will answer as soon as possible.
We thank you for your understanding and we wish good health for you and your family.
La Jenny Vacances